As the story says, "Consumers lost trust in brands this year as the recession deepened."
Here it is as reported by Associated Press/USA Today.
btw: Consumer trust didn't go down everywhere. Google takes the #7 spot in the order, up 25% over last year.
Customer-Centric Marketing: Speaking Your Audience's Language in a Digital 
World
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[image: talk_bubbles.png]
The effectiveness of marketing strategies hinges on one fundamental 
concept: customer-centricity. For experienced advertisers a...
11 months ago
 
 
